Call Transfer

[nielsonsilva]

When I receive a call from outside the system and forward the call to another extension, how do I get the extension number that forwarded the call?

 

[eddv123]

https://www.3cx.com/community/threads/no-caller-id-for-outside-transfers.27308/

There are some suggestions in this string here, please note:

The setting Support Re-Invite: Will allow for a SIP endpoint to send an INVITE in an already established call, while keeping the same Call-ID

The option support replaces enables the support for the REPLACES header, which assists with the transferring of calls (to and from a Shared Parking place or to perform an attended transfer).

 

[nielsonsilva]

https://www.3cx.com/community/threads/no-caller-id-for-outside-transfers.27308/

There are some suggestions in this string here, please note:

The setting Support Re-Invite: Will allow for a SIP endpoint to send an INVITE in an already established call, while keeping the same Call-ID

The option support replaces enables the support for the REPLACES header, which assists with the transferring of calls (to and from a Shared Parking place or to perform an attended transfer).

Thanks so much for the reply, helped solve my problem..