Solved calls not connecting,works after trying 3 or 4 times

[phil.wade]

Our server it is hosted in Azure on a Debian 9 Stretch VM.

Professional Perpetual 15.5.6354.2, Number of Simultaneous Calls 4

The problem we have is
* When we call out using a SIP often the call doesn’t connect, like it hangs and after 30 sec the call attempt ends.
* License is used by these problem calls, and we get warnings like: License limit is reached. Active calls: [1,2,3,4,5]

This was happening for a month or so before I upgraded to 15.5 and Debian 9 Stretch.

It happens with multiple sips from different
providers

the firewall test was all ok

Activity Log:

01/05/2018 3:56:29 PM - [CM503003]: Call(C:57): Call to <sip:65********@siptrunk.hoiio.com:5060> has failed; Cause: 408 Request Timeout/INVITE from local

01/05/2018 3:56:29 PM - Session 81695 has failed in leg L:57.2[Line:10005>>65********] ; Cause: 408 Request Timeout/INVITE from local

01/05/2018 3:55:57 PM - [CM503025]: Call(C:57): Calling T:Line:10005>>65********@[Dev:sip:sip*******@siptrunk.hoiio.com:5060] for L:57.1[Extn:101]

I'm pulling my hair out, anyone got any ideas?

Thanks

Phil

 

[phil.wade]

I have applied Outbound Proxy as suggested https://www.3cx.com/community/threa...pgrading-from-v14-to-v15-5.53248/#post-218320, the one test I made connected first time. hmm, so painful yet so easy to fix? Thanks for your post zhangjx99

 

[phil.wade]

this issue is resolved