Calls outbound shows "Not Found" inbound is fine.

[kayskeem]

Hi i'm having issues with the 3cx app when i dial out to an external number it says "not found" but in bound is fine please help.

 

[kayskeem]

no I mean ise your system for just voicemail not the app I already have an app I found that works for calling

 

[kayskeem]

like connect my sip or number to your system and use you for just voicemail

 

[JohnS_3CX]

If you were to just do that, the calls would not reach you personally, they would all reach the 3CX system so it would not give the desired effect.

It can be done but the only way to do it would be to:

• deploy a full 3CX phone system
• set up the Telnyx trunk on it
• set up your rules and call routing
• setup an extension for yourself
• setup your extension to go to 3CX voicemail when you are offline or unavailable or DND
• use the 3CX app to access the extension for making/receiving calls + voicemail

It can definitely work this way, but it's a bit overkill to be honest for just a single user

You might have better luck setting up the Telnyx trunk on a device like say a personal router installed in your home that supports SIP lines and has built in voicemail storage.

 

[kayskeem]

I migrated to amazon and now i have two pbx the trial one with you and amazon. How do i get rid of the trial one? Could two pbx be causing me issues too?

 

[JohnS_3CX]

yes, they will contest over who takes over the FQDN.

you can PM me and we can remove it for you

 

[AWS2P]

Rocky PBX fight, the stronger stay alive