Comcast SIP trunks - anyone using?

[tech10]

Good morning,

I have a client thinking of moving to Comcast SIP trunks, and wanted to make sure there would be no issues connecting this to 3CX - I cannot think of a reason it would be a problem, but wanted to cover my bases.

Thanks,
Jeff

 

[YiannisH_3CX]

Hello @tech10

Please note that Comcast is not a supported provider so it has never been tested by 3CX and we cannot guarantee that everything will be working. I would recommend using a supported provider to ensure compatibility and be able to get support in the event that you face an issue.
https://www.3cx.com/partners/sip-trunks/

 

[american10]

Why would anyone willingly give Comcast money? Horrible company, awful service. Go with a company that is supported that will actually help you when there are issues.

 

[cobaltit]

Not a fan of Comast either but have used it. While 3CX does not list Comcast as a supported provider it does work. They work the same as the other cable provides in that they give you a local EMTA/SBC so there's no firewall issues to deal with from a trunk perspective.