Configuring Patton SmartNode SN4114 VoIP Media Gateway

[ahmed24]

I bought a Patton SmartNode SN4114 VoIP media gateway with 4 FXS and FXO Ports.

I want to use it to receive and make calls on my Analog PSTN line. I followed the 3CX guide and tried the following but none seem to work.

First method I tried is as follows:

• * Went to Add Gateway and gave it a name
  * Selected brand as Patton
  * Then for Model there doesnt seem to be much options only Analog FXO, FXS 2 port, and FXS 4 port. So I selected Analog FXO.
  * Then next step I selected Country as UK, defined ports as 4 (even though I'm only using 1 line, but according to guide it's the amount of ports the device has)
  * Dial delay left as Wait for Dial Tone
  * Mode left as Normal then pressed next
  * Next Set the IP address of the SN4114 and pressed next
  * In the next step it says to set channels and I set it to 1 as detected by default.
  * Next the Outbound rules I left everything blank and put route 1 as Patton device with strip 0 digits.
  * Then I generated the config file and loaded it onto the SN4114 and pressed reload on the SN4114.
  * After the device came back up, I tried to make outbound call and it just doesnt work. I keep getting Busy tone.

So I thought maybe it's not FXO and FXS that I have to add, so deleted it and started over to add the Gateway again. But this time as the model I selected Patton 4 Port FXS. Problem is that when I select this, it asks me to map extensions to the 4 ports. So not sure what i'm supposed to do there as I do not really want to assigned the port to an extension.

 

[ahmed24]

I think I know why it's not working, I think the Patton device i've got doesnt actually have FXO ports, I think the 4 ports are FXS. I checked it against a document on the patton website and it says 4 FXS ports. It's the SN4114/JS/EUI model. Does that mean the device is useless for what I want to do?

 

[lneblett]

Yes. Thjs model is used to connect analog telephone sets, not PSTN lines.

 

[NickD_3CX]

I would recommend taking everything from the top, meaning:
1) Reset the GW to Factory Defaults.
2) Check in the IP Blacklist that the IP of the GW is not there.
3) Remove the GW from the Management Console
4) Recreate it using the wizard and upload the file again.
5) Once the device reboots, check its status under System Status -> Ports/Trunks.
6) Check the Outbound Rules and log gain during a call.