Contact unregistered after 3 minutos of server start

[tchelo02]

Hello,

I have the 3CX Server Free License running in a Windows Server 2008 R2 with some softfones clients. I use only in LAN network.

It was working fine, but suddenly after a blackout, the softfone clients unregistered 3 minutes after the server start and stays unregistered.

I checked all configurations, reinstalled the 3CX Server, disabled the firewall but nothing works.

Can anyone help me?

Thanks a lot

Log whith just one extension (990):

12-ago-2014 23:51:08.755 [CM504002]: Endpoint Extn:990: a contact is unregistered. Contact(s): [sip:[email protected]:5062 / 990]
12-ago-2014 23:49:11.955 [CM504001]: Endpoint Ivr:EndCall: new contact is registered. Contact(s): [sip:[email protected]:40600 / EndCall]
12-ago-2014 23:49:11.856 [CM504001]: Endpoint Ivr:HOL: new contact is registered. Contact(s): [sip:[email protected]:40600 / HOL]
12-ago-2014 23:49:11.856 [CM504001]: Endpoint VMail:999: new contact is registered. Contact(s): [sip:[email protected]:40600 / 999]
12-ago-2014 23:49:08.160 [CM504001]: Endpoint ParkOrb:*1: new contact is registered. Contact(s): [sip:*[email protected]:40000 / *1]
12-ago-2014 23:49:08.066 [CM504001]: Endpoint ParkOrb:*0: new contact is registered. Contact(s): [sip:*[email protected]:40000 / *0]
12-ago-2014 23:49:08.063 [CM504001]: Endpoint ParkOrb:*888: new contact is registered. Contact(s): [sip:*[email protected]:40000 / *888]
12-ago-2014 23:49:08.063 [CM504001]: Endpoint ParkOrb:*777: new contact is registered. Contact(s): [sip:*[email protected]:40000 / *777]
12-ago-2014 23:49:05.599 IP(s) added:[192.168.1.1]
12-ago-2014 23:49:00.519 [EC200002]: Media server is connected:
application:SERVER:0/MediaServer
local:127.0.0.1:5482
remote:127.0.0.1:49289
12-ago-2014 23:49:00.169 [CM504008]: Fax Service: Fax.888 registered as sip:[email protected]:5060 with contact sip:[email protected]:5100;user=phone
12-ago-2014 23:48:57.751 [CM504001]: Endpoint Extn:990: new contact is registered. Contact(s): [sip:[email protected]:5062 / 990]
12-ago-2014 23:48:56.650 [CM506005]: Public IP=192.168.1.1 is used for WAN communications through local interface with IP=192.168.1.1
12-ago-2014 23:48:55.589 [CM501006]: Default Local IP address: [192.168.1.1,fe80::75c7:3be9:2e29:ab4,fe80::1465:f7bb:7db5:547e,::1,fe80::5efe:c0a8:101,fe80::100:7f:fffe]
12-ago-2014 23:48:55.577 [CM501002]: Version: 12.0.34969.0
12-ago-2014 23:48:55.577 [CM501001]: Start 3CX PhoneSystem Call Manager
12-ago-2014 23:48:55.577 [CM501010]: License Info: Load Failed - Error licence Licence: 27 System: 2
12-ago-2014 23:48:55.575 Media server is not running
12-ago-2014 23:48:55.515 [CM501007]: *** Started Calls Controller thread ***

 

[lneblett]

Well, first check to see if all the 3CX services started and are running (some may not be as a result of the free license). Next, is it possible that the server IP address changed and that the phones are now trying to communicate with a non-existent PBX?

Does the server have more than one NIC or IP that is active and, if so, is it possible that the software is now bound to it rather than the one of interest?

Look in the settings and security and see if somehow or another the IP address where the softphone(s) reside is blacklisted.