CRM Contact URL

[CFP]

i've got a bunch of duplicate contacts where 1 has a bad URL and the other a correct URL.

is there anyway to determin which is which from the 3CX contacts list? i cannot see the URL that is assiciated anywhere?

 

[Evolute IT]

Did you recently change CRM? It does that if you had multiple CRMs.

Simply clear all CRM contacts and they will repopulate on next calls.

 

[CFP]

thanks Frederick, thought as much. not changed, but messed up on the initial integration for pipedrive and corrected it a few weeks later (after spotting the mistake) however by this point contacts had already been created.

 

[Evolute IT]

thanks Frederick, thought as much. not changed, but messed up on the initial integration for pipedrive and corrected it a few weeks later (after spotting the mistake) however by this point contacts had already been created.

Then just clear them and let them repopulate over time. It should fix it.

 

[JohnS_3CX]

You can delete CRM contacts from here and as @Frederick Marcoux said they will then be repopulated with the valid ones