Custom Call Reports

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Janine Caddick

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Hi All,

I'm looking for a way to extend or customize the reports and wallboard within 3CX.

I've seen a number of threads that point to using Call Control API but the link for this now appears to be dead (https://www.3cx.com/docs/call-control-api/)

I've looked briefly at VoIP Tools and it seems like we would have to purchase the whole suite in order to use 1 or 2 components. The wallboard also does not seem from screenshots to offer the same high level view as 3CX wallboard.

It's really frustrating that there isn't the option to configure the standard reports. It seems like all the information is there but you have to run multiple reports to get it!

Does anyone have any suggestions on where to go with this? What are others doing?

Janine
 
Hi Janine,

VoIP Tools are one as you have identified. Another is a UK based company called Insperix: http://www.insperix.com

They do a lot of custom work and have their own PCI compliance App for 3CX.
 
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