Hi guys we have a tricky one that i am trying to get a solution for, Our one client has just migrated 7 sites onto one hosted PBX in their own Azure environment. 3 sites were already on 3CX yet their largest site was an old Mitel analog system. This is a factory environment with almost 300 phones and more users than phones. On the Mitel they used to be able to go to any phone and enter a code(one for business and one for personal) eg 8812 business and 88122 for personal before dialing a number, they then could get a report distinguishing either.
The codes to dial out can be done via outbound rules and I thought to use a billing code after the number with their code to distinguish for personal calls yet the number would end up being very long to dial. Has anyone come across this and found a simpler solution than what i suggest? They do rely on their staff being trustworthy with this for using each code currently on the old system with using the personal code.
I am also looking at maybe trying something using CFD.
Please assist if you know an easier and better way.
The codes to dial out can be done via outbound rules and I thought to use a billing code after the number with their code to distinguish for personal calls yet the number would end up being very long to dial. Has anyone come across this and found a simpler solution than what i suggest? They do rely on their staff being trustworthy with this for using each code currently on the old system with using the personal code.
I am also looking at maybe trying something using CFD.
Please assist if you know an easier and better way.
