DID routing

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mickymac

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Hi 3CX community, I'm hoping that someone knows the answer to this request, but is it possible when our users dial the external DID numbers of our extensions, have 3CX route them locally instead of going to our SIP carrier and back.

Presently what happens is if the users call the internal extension number, the call is kept within our network.

If the staff member dials the DID number of the other extension (i.e. dials 4711 1234, instead of just 1234), then the call goes outbound to our SIP carrier and back to the recipients extension.

Is there any way to get 3CX to keep these calls locally?
 
The loopback method was my second option but it eats call paths. The first and third options don't. Since he's already using the SIP ID field the third option makes the most sense.
 
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