Digital Receptionist-how to change external number on set days

[davidbr117]

Hi wondering if anyone can help me

ATM I have a digital receptinist set to out of hours, so when someone calls out off hours, they get a voice prompt and press option 1, then it connects to a dummy exstension whitch is forwarded to my mobile

my question is,is it possible for example
if they press option 1 on these days

monday-friday have it ring my number, then
saturday-sunday have it ring someone elses mobile

at the moment i am having to change it manually, is there away to make it automatic

 

[craigreilly]

Maybe thru the CFD (Call Flow Designer) ?
Seems logical this would be easy to do -
M-F - ext 500
S-S - ext 501
based on time of day...

 

[davidbr117]

Maybe thru the CFD (Call Flow Designer) ?
Seems logical this would be easy to do -
M-F - ext 500
S-S - ext 501
based on time of day...

Thanks ill have a look into that now

 

[craigreilly]

And by using an extension… You can easily change the mobile number associated with that extension, instead of having to re-create the CFD

 

[Saqqara]

Note - CFD needs a Pro or Ent License. This will help - https://www.3cx.com/docs/cfd-time-based-routing/

You may be able to use autoswitch function i.e. set Sat and Sun as breaktime

https://www.3cx.com/community/threa...sions-status-based-on-time.55578/#post-230208