Implemented Distinctive Ringing by Group or Queue

[telis]

Add the ability for calls to different groups or queues to have different ring tones.

This can be achieved by selecting the ring type in the group or queue settings and then putting the sting in the alert-info header in the SIP invite. It is supported on most handsets (SNOM, yealink, Hanvil, Htek) and the provisioning templates could be modified to make it work seamlessly.

SNOM - http://wiki.snom.com/Category:HowTo:Ringtone:Alert_Info

Yealink - http://www.yealink.com/Upload/document/HowtoUseDistinctiveRingtoneonYealinkPhones/HowtoUseDistinctiveRingtoneonYealinkSIPT2XPPhonesRev_610-20501446272.pdf

Fanvil - http://www.fanvil.com/images/user/2014050806.pdf (page 13)

Htek - http://www.hanlongtek.com/uploadfile/swfupload/file/Release%20Notes.pdf (page 9)

 

[Mat Tru]

+1

Any news about different ringtones on different queues or ring groups or different incoming lines?

Thanks

 

[groupe6]

Please add this feature.

We have been asking for this function forever. This function is really necessary to make the pbx effective. We missed several sales because of this big 3CX problem.
This is feature is available in any $ 200 PBX running with Asterix.

Mr. Galea, you need to talk to your DEV team. All of your customer need this feature.

 

[Surio]

+1

 

[telis]

This idea is now the highest voted idea in the ideas forum which is not yet Implemented, In Progress or In Consideration.

Please consider rating this thread!

 

[ITW]

+1

 

[DrewHammond]

+1

 

[Alex Howard]

+1 PLease!!!

 

[Omar De Souza R]

Agree! We need this feature urgently!!!

 

[flaveo]

+1

 

[Bob Denny]

Adding Distinctive Ring by DID (or trunk ID)

 

[Silly English Kniggit]

Yes. This should already be there.

 

[Lev]

*push*
Still missing it... like every day

 

[Bob Denny]

Hi,
yes i Agree, this is an important thing.
It should be also available for DDI(DID) as well.

I'm about to post the DID-specific Alert-Info as an Idea, as it hasn't been mentioned except for your note here. Go vote it up!

 

[Carl B]

Our users are asking for distinctive ringing on shared park ring back, which I think would fall under this idea!

 

[dkeethler]

Need this yesterday.

 

[John Davies]

Something again that most of our clients want and is available in most other phone systems

 

[telis]

Did anyone notice this post?

https://www.3cx.com/community/threa...ailable-for-you-to-try-out.53097/#post-217813

Does this mean that the status of this thread should be changed to "In Progress"?

 

[Jim Canfield]

+1 Please, please add this!!

 

[sperlkrieglmeier]

+1

 

[aholmes-think]

We definitely need this. +1