Error message

[yannick11]

Good morning.

When I start the 3CX console, I get a message that appears.

An exception occurredLoginForm Error: config server is not connected

here is the message:

[PhoneSystemException: Config server is not connected]
TCX.Configuration.PhoneSystem.Connect() +1370
TCX.Configuration.PhoneSystem.get_Root() +786
WebGuiInterface.LoginForm.LoginButton_Click(Object sender, EventArgs e) +32
Gizmox.WebGUI.Forms.TextBox.FireEvent(IEvent objEvent) +208
Gizmox.WebGUI.Server.Context.ProcessEvent(Int64 lngTimeMarker, IEvent objEvent) +483
A.c4d3cdb893b7f640a5aa2a40bfe2211b1.ProcessRequest(HostContext objHostContext) +1280

[HttpException (0x80004005): Config server is not connected]
Gizmox.WebGUI.Server.ContextContainer.HandleApplicationException(Exception objException, HostContext objHostContext) +242
A.c4d3cdb893b7f640a5aa2a40bfe2211b1.ProcessRequest(HostContext objHostContext) +3646

[HttpException (0x80004005): Config server is not connected]
A.c4d3cdb893b7f640a5aa2a40bfe2211b1.ProcessRequest(HostContext objHostContext) +3951
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +712
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +169





Why?

 

[lneblett]

Go into the Windows services and check to see if all the 3CX services are started. If not, then go ahead and manually start them, but you may need to play around a bit or look at the dependencies to see which services need which other services started first in order to start.

This may occur on occasion, but hopefully very seldom. It seems like it may happen when Microsoft does some of their updating and I suppose that upon their reboot and reconfiguration it may have an effect and causes the occasional timeout.