Our company offers a module of advanced integration 3CX with Bitrix24 of our own design. The main features of the module: Transferring recordings to Bitrix24 and listening to them from the contact/lead card. Logging of all calls on behalf of the operator who participated in the conversation. Transferring full information about the call to Bitrix24, including the name of the trunk to which the call came. Correct accounting of missed calls by call queue or IVR. Registration of calls only of the specified operators. Creating a lead card when a call comes from a new number. Opening a contact/lead card on an incoming call. Routing of incoming calls based on the data specified in Bitrix24. The ability to play the name and surname of the operator who will receive an incoming call. Full-fledged synchronization of Bitrix24 contacts with 3CX. Sticking the call to the last employee for a short time. Possibility of call analytics using Bitrix24. For more information, please contact by e-mail: dp@3cx-help.ru. The head of the company LLC "Business conversation" Dmitry Pakhomov. P.S. A detailed description of the integration in English can be found on our website: https://razgovor.biz/catalog/liczenzii-3cx/3cx-bitrix24-english

Extended integration of 3СХ with Bitrix24

Titanium Partner

Our company offers a module of advanced integration 3CX with Bitrix24 of our own design. The main features of the module:

Transferring recordings to Bitrix24 and listening to them from the contact/lead card.
Logging of all calls on behalf of the operator who participated in the conversation.
Transferring full information about the call to Bitrix24, including the name of the trunk to which the call came.
Correct accounting of missed calls by call queue or IVR.
Registration of calls only of the specified operators.
Creating a lead card when a call comes from a new number.
Opening a contact/lead card on an incoming call.
Routing of incoming calls based on the data specified in Bitrix24.
The ability to play the name and surname of the operator who will receive an incoming call.
Full-fledged synchronization of Bitrix24 contacts with 3CX.
Sticking the call to the last employee for a short time.
Possibility of call analytics using Bitrix24.

For more information, please contact by e-mail: [email protected].

The head of the company LLC "Business conversation" Dmitry Pakhomov.

P.S. A detailed description of the integration in English can be found on our website:
https://razgovor.biz/catalog/liczenzii-3cx/3cx-bitrix24-english

Last edited: Feb 8, 2022