Fax Server Baud Rate

[Dercni]

I am having problems with the fax server and corrupted faxes.

On our physical fax, we slowed the baud rate right down to 9600 to solve this.

Can the 3CX fax server baud rate be adjusted/slowed?

 

[StefanW]

Yes, under settings > parameter > T38_BITRATE enter 9600.
Note: We have not conducted any QA tests with a different bit rate then the default 14400

 

[Benedikt Machens]

Settings > Parameter > "T38_BITRATE"

Regards

 

[Dercni]

Excellent, thank you. Can I clarify if this setting will impact non T38 fax receipt too?

Our SIP lines do not support T38 so we are using the "G.711 to T38 fallback" (Which I understand means use G.711 if T38 is not available)