Final Stop to V20: Release Candidate 3

[Guillaume Bourgeois]

Hello @Nick Galea ,
Is it possible to add a feature to exclude chat logs from backups, please?
I have clients who prefer using 3CX for chatting... over time, the folder becomes increasingly heavy !

It's crazy!
Here's an example, one of the worst ones.

18G Chat Logs !



There's only chat logs, nothing else!
Incredible!

Ironically, the "recording" folder is lighter than the chat logs , lol.

Please considere ;
1. Separate the chat Logs from the rest of the backup (Equivalent to Call History.)
2. Add CL - Chat Logs option value
3. An exclusion function --exclude-options , Example:

sudo -u phonesystem 3CXBackupCmd --file=/mnt/disque2/backup3CX/Everything_with_exclude_pbx_backup.zip --exclude-options=REC,VM,CL

https://www.3cx.com/docs/backup-restore-command-line/




Currently, unless mistaken, there is no solution available to exclude chat logs from backups.

sudo -u phonesystem 3CXBackupCmd --file=/mnt/disque2/backup3CX/partial_pbx_backup.zip --options=CH,LIC,FQDN,PROMPTS,FW

Still includes the chat history.

We don't want to purge them; we just prefer not to back them up.
The client understands that in a disaster scenario, they will lose the history just like Voicemails and Recordings.


thx

 

[Evolute IT]

Hi folks, what about M365 shared mailbox selection for contact sync. Cannot find it. Still working after upgrade but dont see option to configure.
Will it come back with a future update?

System > Phonebook > Microsoft 365.

 

[CallingFromMars]

System > Phonebook > Microsoft 365.

Yihaa. Thx

 

[Ricardo Duarte]

Is it going to be possible to have M365 SSO without having to sync new users from 365 like it works in V18? Seems the only way to do it in v20 is to check the "Sync Only" box and manually add the users as you go.

Also looking for this.
Is there any plan to re-add this to V20?

 

[Evolute IT]

If its already configured presence will continue to work. But the option will come back in the next update, it was an oversight.

Could we get presence viewing by groups/departments instead of per-user? In v18, we can publish per group but reading/viewing is per-user. With the new better departments, it could make sense to have it both by groups.

 

[N_G]

Could we get presence viewing by groups/departments instead of per-user? In v18, we can publish per group but reading/viewing is per-user. With the new better departments, it could make sense to have it both by groups.

At some point yes, but it was not an easy thing to do so its gonna take some time. But yes makes sense for it to be possible.

 

[N_G]

Hello @Nick Galea ,
Is it possible to add a feature to exclude chat logs from backups, please?
I have clients who prefer using 3CX for chatting... over time, the folder becomes increasingly heavy !

It's crazy!
Here's an example, one of the worst ones.

18G Chat Logs !

View attachment 39653

There's only chat logs, nothing else!
Incredible!

Ironically, the "recording" folder is lighter than the chat logs , lol.

Please considere ;
1. Separate the chat Logs from the rest of the backup (Equivalent to Call History.)
2. Add CL - Chat Logs option value
3. An exclusion function --exclude-options , Example:

sudo -u phonesystem 3CXBackupCmd --file=/mnt/disque2/backup3CX/Everything_with_exclude_pbx_backup.zip --exclude-options=REC,VM,CL

https://www.3cx.com/docs/backup-restore-command-line/

View attachment 39654


Currently, unless mistaken, there is no solution available to exclude chat logs from backups.

sudo -u phonesystem 3CXBackupCmd --file=/mnt/disque2/backup3CX/partial_pbx_backup.zip --options=CH,LIC,FQDN,PROMPTS,FW

Still includes the chat history.

We don't want to purge them; we just prefer not to back them up.
The client understands that in a disaster scenario, they will lose the history just like Voicemails and Recordings.


thx

Yes makes sense to consider this. But am quite impressed to see our chat get that much usage...

 

[N_G]

Heads up for the big feature reimplemeation with this update. Did not expect this for an RC. v20 is on a good way!

Thanks for the headsup, it delayed us by a month but overall i think worth it....

 

[Guillaume Bourgeois]

But am quite impressed to see our chat get that much usage...

I must admit, I felt the same way, which is why I looked into it.

I found out it's a client who doesn't use Microsoft solutions. No Azure, no Office, no Teams, etc.

The client is a cabinet-making firm; they exchange quite large PDF plans, constantly every day.

I asked the client what they liked most about the 3CX chat system.

Their response was:
"We like being able to manage just one presence for both phone calls and chat! It's very simple, if I'm away, I change my profile to 'away,' and I don't need to adjust 2, 3, or 4 applications... just 3CX.

When we're « busy on the phone » , our status is automatically updated in the chat."


I replied to the client..

"Indeed, you are correct. That's a great example. We mistakenly describe 3CX as a telephone system... I often make that mistake myself. 3CX is not just a telephone system, it is much more; it's a unified communications system! What you've explained about why you enjoy the 3CX chat so much is a very good example of how 3CX should be utilized. Keep it up, I'll take care of find a solution to exclude the chats done in 3CX , from the backups."

After discussions with the client, all of this makes sense. We should promote 3CX more as a unified communications system... and not just a telephone system with WebMeeting functionality.

In short, this sounds like music to my ears.
Doesn't it to you?

Isn't that the vision of 3CX ?

I heard a "yes"!
So, Mr. Galea, communicate with me (Ideally by writing , my spoken English is terrible, you probably remember lol), and we will provide you with a ready-to-use instance for free to allow you to test! You're going to be impressed! We are going to change your life! Yes! Your life!

Admit it, it would be crazy to be the 3CX partner for the license used by... 3CX.
I am convinced that 3CX has an Enterprise 1024SC license!
Discounts available for multi-year agreements. And as a bonus, when you choose the 1024SC Enterprise annual subscription , we provide free support and troubleshooting, if you respect to the manufacturer's support conditions.

I'm making a bit of a joke, but aside from trying to sell a 3CX license to the CEO of 3CX, I'm quite sincere.

Thank you for responding Mr. @Nick Galea
Respectfully,

 

[SteveITS]

impressed to see our chat get that much usage.

Working remotely we use it often. But, it allows pictures…bit would be interesting to know how much of that 18 GB was not text.
Edit: “quite large PDF plans, constantly every day.” ah there it is

 

[richiewhite]

+1 for dumping chat from backups, I also have a client who loves to chat and share pictures which is great, but it makes storage a little unwieldy.

Am I right that you can give Operations rights to users now under the View tab without having to elevate them to Receptionist or greater? We have situations where we have to give this to specific offices etc so that's great, the ability to give users Park rights would also be helpful though. I just saw that users have Park rights by default, so awesome!

 

[N_G]

Its not supposed to keep chat forever. You need to export the chat for backup and then purge the chat on the system regularly. So this is what is needed on these systems.

It would be nice to have an attachment purge option i guess to be able to manage this better.

 

[Guillaume Bourgeois]

Its not supposed to keep chat forever. You need to export the chat for backup and then purge the chat on the system regularly. So this is what is needed on these systems.

It would be nice to have an attachment purge option i guess to be able to manage this better.

Auto Cleaning Options
Automatically delete all chat logs than [ X ] days.

Similar to what is offered for calls recordings

 

[lenny76]

installed

still different ring for internal or queue not working

 

[Guillaume Bourgeois]

installed

still different ring for internal or queue not working

Hello to you as well,
We are pleased to assist you when you asked with such kindness.

In order to assist you, could you please provide us with more details on what you refer to as; “still different ring for internal or queue “

Please explain to us how to reproduce, step by step

Thanks

 

[lenny76]

Hello to you as well,
We are pleased to assist you when you asked with such kindness.

In order to assist you, could you please provide us with more details on what you refer to as; “still different ring for internal or queue “

Please explain to us how to reproduce, step by step

Thanks

ok

I've fanvill phone v65
and the extension "phone setting" , this ringtone setting

but the phone rings with the same default ringtone.
Ring 6 not working for queues

 

[Guillaume Bourgeois]

Have you reprovisioning the phone's after change ?
What is the current firmware version installed? Is it 2.12.16.20?

 

[lenny76]

phones are updated and reprovisioned

 

[Guillaume Bourgeois]

I don't have a Fanvil to test with, but let me try to replicate this on a Yealink. I'll keep you updated on my findings. The day is just starting here; I'll tackle this throughout the day.

thx

 

[lenny76]

I found an yealink t31g to test with
and it works