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Grandstream GRP26xx and incorrect BLF configuration

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slightlyevolved

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We have some GRP2602G phones, and I have found that the template in 3cx does not set the first two line keys. You can set them via the phone admin UI (until a refresh of the 3cx settings occurs), but what is shows as Key1 and 2 on the 3cx phone configuration>BLF page actually starts as number 3 on the phone.

This has the effect of showing the phone line twice on the first page and being unable to set the second key as we desire (in this case, a Shared Parking line.)

As an aside, the GRP2602G isn't listed in the 3cx phone list. It has the 2602 (10/100mbit), the 2602P (PoE powered), the 2602W (WiFi). Auto provisioning selects the 2602, which is identical except for gigabit ethernet, and also supporting PoE. Not a big deal, but when I had to set one up manually, I had some issues because I had chosen the P variant. Even if it still uses the same template as the 2602, adding the G to the list might go a long way towards preventing any support calls because of the wrong template.
 
A bit odd that the entire model line is supported, but not the gigabit one; and autoprovisioning just set them as 2602's automatically. Which, works perfectly. Well, other than me missing the one line that I needed to see about the "dual line" issue......

I assume it's just a matter of that particular variant having not been fully tested yet. They work wonderfully, FYI.
 
Good to know ;)
 
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