GrandStream GXP-2100 - Queue ring

[isma]

Hi everyone I was wondering how to change the ring sound when a queue in "ringing".

My client would like to keep the usual ring not the "other ring".

I suppose it's done through the templates but I'm kind of lost in there for now.

Thanks

Francois

 

[capitol1]

Find the following file on you 3CX server:
C:\ProgramData\3CX\Data\Http\Templates\phones\grandstreamexecutive.ph.xml

To edit the ring tones, modify the following section and then re-provision the phones:

#---------------------------------------
# Disctinctive Ring Tone
#---------------------------------------
#Setting for distinctive ringing base on altert info
#info=external -- call from external line (no reformatting has been applied)
#info=international -- call from external line, reformatting detected international call
#info=national -- call from external line, reformatting detected national call
#info=local -- call from external line, reformatting detected local call
#info=queue -- call from queue
#info=ivr -- call from IVR

# Custom ring tone 1, used if incoming caller ID is
P105 = external

# Custom ring tone 2, used if incoming caller ID is
P106 = queue

# Custom ring tone 3, used if incoming caller ID is
P107 = ivr