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Solved GRP2601P Phone shows up but cannot assign to extension

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thelearningowl

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Mar 19, 2020
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I tried to assign the IP GRP2601P to my PBX but it just wont work. If I plug in the phone it will show up in the phones section but I cannot assign it to a free extension. I can only reject the phone which I dont want to do. I looks like this in the phones section:
1662539524292.png
But if I select the phone it looks only like this:
1662539641244.png
Everything else is not clickable. I reset the phone a few times without any luck, then I uploaded a newer firmware also without any luck. Any idea how to fix this?
 

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Upgraded to V18 and did manual firmware update on all affected phones. Now its working, thank you!
 
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Glad to hear, enjoy!
 
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