ip phone

  1. SOLVED: Mobile and IP phone ringing simultaneously

    Hi, I've just finished setting up a 3CX cloud server with a SIP Trunk and users. Currently, we have 1 receptionist where all the calls come in. She works from home 1 day so she also has the 3CX app on her phone. The idea is to only ring her mobile phone (3CX app) when she is working from...

  2. Pre Version 20 Upgrade - Phones Provisioned link is done via IP

    Hello! I am upgrading to version 20 next week and I have a question about my IP phones. Most of our hard phone are provisioned via the local IP interface (ex.http://10.1.1.1:5000/provisioning/xxxxxxxxxxxx). When we upgrade to version 20 will these auto re-provision or will I need to do something...

  3. Add IP Phone Extension Number Issue

    I am trying to add an IP Phone usind a specific ectension number, 7449, because of numbering system I use. I can't find how to add the IP Phone using the dashboard, and the web client won't let me set a custom extension number.
  4. NeilSmith_UBT

    Solved Grandstream RPS requests fail causing delays when saving user settings

    There seems to be an issue with the 3CX systems sending Grandstream RPS requests. It was working fine until yesterday, then whenever you save settings for a user that has a Granstream handset assigned, the system hangs until you finally get the message below: The following message then...
    • NeilSmith_UBT
    • Thread
    • grandsteam ip phone rps request error self hosted
    • Replies: 1
    • Forum: Other

  5. Unsupported The second account in the IP phone can't make outbound calls

    Hi there, We have a Grandstream GRP2615 provisioned with two 3CX accounts, both are registered and can receive inbound calls, even though when an outbound call is made from the second line, it can't connect. We see in the traces that the phone sends the SIP invite with the authentication...
    • alan01
    • Thread
    • ip phone multiple accounts
    • Replies: 1
    • Forum: Other

  6. How often does 3CX update its firmware compatibility list?

    Hi everyone I just noticed something interesting today as I was setting up a Yealink T41S. It has the latest Firmware according to Yealink Support which is 66.86.0.15 https://support.yealink.com/en/portal/docList?archiveType=software&productCode=bde86188b379a63a I've done some tests and this...
    • NSlats
    • Thread
    • firmware firmware update ip phone yealink phone
    • Replies: 2
    • Forum: Yealink

  7. Solved GRP2601P Phone shows up but cannot assign to extension

    I tried to assign the IP GRP2601P to my PBX but it just wont work. If I plug in the phone it will show up in the phones section but I cannot assign it to a free extension. I can only reject the phone which I dont want to do. I looks like this in the phones section: But if I select the phone it...
    • thelearningowl
    • Thread
    • 2601p grandstream ip phone not assigned
    • Replies: 3
    • Forum: Other

  8. Yealink T54W - Trouble Provisioning

    I Am trying to connect two Yealink T54W To a clients Start-Up PRO Instance hosted by 3CX without success. I'm trying to provision them using STUN. My question is, Is it possible to provision these phones on a Start-Up Pro Instance Hosted by 3CX? Or is this feature only available for dedicated...

  9. Unsupported Snom DECT M215 SC ADD to 3CX

    Hi guys when i try to add M215 SC DECT phone from snome , i only found the following 3 models . any one have idea how to add the M215 in 3CX ?
    • abouzaenin
    • Thread
    • dect dect 3cx fxs/dect ip phone snom
    • Replies: 0
    • Forum: Snom

  10. Unsupported Dsskey settings for Line Key 2 reset itself

    Hi All, I have two separate accounts/extensions configured on some of my Yearlink T42s phones. I have Dsskeys configured as Line 1 and Line 2 (see the first 3 pictures ). The problem that I'm having is every once in a while ( I have not been able to find the pattern) my Dsskey settings for...
    • dza
    • Thread
    • ddskeys extension ip phone yealink yealink t42g
    • Replies: 4
    • Forum: Other

  11. Solved Polycom VVX BLF Behaviour, Incorrect - Manual Fix for Hosted Instances

    By default 3cx set Polycom VVX BLF to automata, which when pressing the BLF line key immediately transfers active calls to that resource, and if you repeatedly press the BLF key, it will barge you into the call, Which is not a user friendly feature and should not be a default setting for any...
    • Kieron_Voip
    • Thread
    • bug busy lamp fields hosted hosted 3cx ip phone polycom template
    • Replies: 9
    • Forum: Other

  12. Problem with IP Phone Fanvil C58P

    Hi,im recently having an issue with one of our ip phone. The Phone is stuck in the blue screen and wont boot,and show nothing but the blue screen, i try enter in post mode but it just dont do anything. if someone knows something i will be great apreciated. pd:I attach some photos of the phone
    • Iolveira
    • Thread
    • fanvil ip phone
    • Replies: 1
    • Forum: Fanvil

  13. Configuration of Yealink W52p behind an SBC

    Good day, first post here so please forgive typos/formatting or if I haven't inlcuded relevant information. I'm setting up a Yealink 52P base station with three associated phones behind an SBC, connecting to a hosted 3cx instance (hosted by 3cx). We tested the base station and two phones with...

  14. Solved Deskphones don't register upon failover from production system

    Our internal deskphones are not registering with the failover server after the failover process happens. The phones are set to register with the public DNS name of the 3CX system. The public DNS name has been put into our internal DNS structure and it resolves to the correct internal IP...
    • dashbrook
    • Thread
    • custom failover dns failover ip phone phone registration registration failed version 16
    • Replies: 5
    • Forum: Phone System / PBX

  15. Grandstream 1610 auto-provisioned - Do not call any extension or external number (dial plan ?)

    Hello, I´ve installed a Grandstream GXP-1610 in 3CX. Updated the firmware to the recommended version (1.0.4.125) and the ip phone is provisioned via the 3cx provisioning link (SIP Direct/STUN) (https) and the extension is workin - provisionned and receiving calls. Otherwise, the extension is...

  16. Add phone on 3cx

    Hi all. I need help on add phone on 3cx system V15.1 I can't add Yealink Sp860. it's not enable. help me. Thanks so much.

  17. Make phone available after completing call to answer incoming call

    I'm curious to know if its possible to make phones available again once you complete a call? For example: You're on the phone to someone, then another call comes in and there is no one else to answer this, you complete the call you are currently in to answer the incoming call. Your phone should...

  18. How can configure Cisco 7800 to 3cx on cloud? My one is Cisco 7841. Please...

    Anyone got any idea about to configure Cisco 7800 series ip phone to 3cx cloud?

  19. Provision HTEK UC930

    I have tried to provision the Phone manually using STUN but it doesn't seem to be pushing any file to the phone. I also get no prompt to login. The phone was booted and updates its firmware but doesn't show in the management console under phones. So I followed the manual config settings and...

  20. Dial or receive call on windows but speak using IP Phone

    Hi, Can a user dial a call using windows soft client but rather speak using IP phone. Many users want to use headsets of IP phone. Regards, Raman Kalia
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