amannick Gold Partner Joined Feb 26, 2021 Messages 102 Reaction score 13 Nov 18, 2021 #1 Can I create holiday or out of office prompt as per queue ?? Please help Thanks Aman
Alphabetic 3CX MVP Silver Partner Advanced Certified Joined Jul 1, 2016 Messages 6,571 Reaction score 2,582 Nov 18, 2021 #2 It's not possible to create such a thing at a queue level. You could create dummy extensions that act as a firewall per queue and can configure some routing there I suppose. Reactions: ChrisC_3CX
It's not possible to create such a thing at a queue level. You could create dummy extensions that act as a firewall per queue and can configure some routing there I suppose.
ChrisC_3CX Staff member 3CX Support Joined Dec 18, 2018 Messages 4,594 Reaction score 1,365 Nov 18, 2021 #3 Creating a "routing/dummy" extension as @kieferschild mentioned should allow you to achieve this. Last edited by a moderator: Nov 15, 2022
VoIPTools 3CX MVP Platinum Partner Advanced Certified Joined Feb 13, 2013 Messages 3,845 Reaction score 1,913 Nov 18, 2021 #4 If nobody is logged into the queue, the call could immediately fail over to a voicemail box that has all the desired prompt options including a holiday prompt. Reactions: ChrisC_3CX
If nobody is logged into the queue, the call could immediately fail over to a voicemail box that has all the desired prompt options including a holiday prompt.