Hot Desk Phones appearing in Web Client after 3CX Update

[Schuster GmbH]

Yesterday our self hosted 3CX server had been automatically updated to version 20.0 Update 3 (Build 806).
Since then all our hot desking phones appear as users under teams in our web client.



Any suggestions to remove those hot desking phones from the list?

 

[Alphabetic]

3 Dots > Settings > View > uncheck show unregistered extensions

 

[Schuster GmbH]

Thanks, this is a good way to get rid of the phones.
But i still wonder why those phone showed up after the update.

 

[JohnS_3CX]

If you go to Admin Console > Departments do you see the hot desking extensions being a part of any department?

 

[Schuster GmbH]

I see the Hotdesking phones belong to our default department and are listet with role user (why?).
Would it be wise to remove them from the department?

 

[JohnS_3CX]

Yes please remove them, and the system will behave as normal.

I think they were probably added during a previous update but normally they should not be part of any department.

 

[Schuster GmbH]

They are removed now - thanks.