How to display multiply DDIs on one Cisco 7960

[sharmack]

Hi Guys

I need to find a way to be able to display what DDI has been called on a Cisco 7960 phone
I have a scenario like this:
5 DDIs are pointing to one ext. 1000, which is part of 5 different hunt groups
Ext 1000 acts like a receptionist for those hunt groups
Everything is working fine however I need to know what DDI has been called
so receptionist can answer the calls accordingly eg
if the call came via DDI 0845 XXXXX 01 I need to be able to display it on the phone so it can be answered eg. Company A
if the call came via DDI 0845 XXXXX 02 I need to be able to display it on the phone so it can be answered eg. Company B
etc etc

At the moment I can only see what number is calling unless its anonymous but I really need to display what number has been called.

On top of that I need to assign a name to each DDI so preferable instead of seeing what DDI is being called I can see the name so its even easier to answer accordingly

To summarize its 1 Cisco 7960 acting as reception with 5 DDIs pointing to it where I need to see on the screen what DDI is being called to answer it accordingly.

Any ideas how to do it
Cheers
Shaun

 

[worksighted]

If you just tick the box on the DID setup to overide incoming caller ID with DID name, I believe you will have what you want.

Mike

 

[sharmack]

Hi
I'm using Small Business version 7 but I'm not sure which tick box are you referring to?
Is it Edit VOIP Provider DID tab SIP field section with drop down?
or
Is it EDIT VOIP Provider/EDIT Port Settings ->Other options

Or is it somewhere else?

I have attached pictures for above scenario
Coulkd you please have a look and let me know if its a right place or
could do a print screen and post to me please ?
Cheers
Shaun