Solved I Can't Change The Ring Group Settings - Is Something Busy?

[JCLloyd]

So, our 3CX box has prematurely gone into production for the second time in a month. Out primary lines dropped... again. This time around, users are getting used to the system and are using the 3CX to make calls.

I am in the inbound ring group, and cannot edit myself out. I click the [OK] button, and the screen drops to the bottom of the page. I see the Group Members, DIDs, and Destination if no answer (which is "Connect to Digital receptionist" & "NO ITEMS".
. One of the ring group extensions has been constantly in use. I am not sure if that is why.

I am logged in as the administrator account.

Any ideas would be most appreciated.

 

[JCLloyd]

UPDATE: I restarted the PBX, and that did not help. I didn't change anything, that I know of... I tried doing a restore from a recent backup, but no change.

Any ideas are most welcome...

 

[jimbo59]

Why not try deleting cookies or try another browser or from another computer?

 

[JCLloyd]

Well... It turned out to be the administrator account. I had given my extension account almost all of the assignable privileges. I only missed Parameters. After a different computer with a different browser had the same issue, I decided to try my personal account. You got me thinking in the correct direction!

I can start looking at what happened to the administrator account, in the morning.

Thanks for the idea...