Inbound Vitelity voip provider not working on V5

[webguyz]

Hi,

Have latest V5 installed and added my BroadVoice and Vitelity voip providers. The Broadvoice works inbound and outbound just fine, but the Vitelity inbound errors out with:

[CM102001]: Authentication failed for SipReq: INVITE [email protected] tid=74536006 cseq=INVITE [email protected] / 103 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings

I dimly remember having to validate the incoming call by checking the IP or something but not sure where it is. Can any one offer any suggestions?

Thanks!

 

[webguyz]

Ok,

Printed out the settings for my V3 and compared them to my V5 and think I know where the issue is:

In V3 under Other Options >>> I have
Use IP in 'Contact' to recognize source - checked
IP Range - IP address of vitelity:64.2.142.30

These are no longer in V5 or they are called something else. Can anyone tell me what the V5 equivelant of the above 2 options? All my other options are the same expcept for these 2.

Thanks!

 

[RichardU]

Did you ever figure out this problem?

 

[webguyz]

Yes,

In Source Identification > Match Any Field >

Contact: Host Part | Custom Field | 64.2.142.30:5060

Now everything works including the additional DID's we have with Vitelity.