Solved Incoming caller ID presentation

[Waddy]

Hello,
All inbound calls are stripping the Leading 0 at our trunk, all I want to achieve is prefix "all inbound calls with a 0" using 3CX and cannot work it out.

I have read this https://www.3cx.com/docs/cid-reformatting/ but just dont understand it.

In simple terms we receive a call through the inbound trunk, the number should present like this 0407 123 123, our Staff see 407 123 123.

Thanks.

 

[cobaltit]

Scenario 2 in that guide is almost exactly what you are asking for.

 

[Waddy]

Thanks but I just dont get it

Its all incoming numbers I want the 0 prefix.Would it be this?

Source Pattern: (.*)
Replace Pattern: 0\

 

[JohnS_3CX]

Hi Waddy,

This might help you better understand, there is a linked YouTube video in there too
https://www.3cx.com/3cxacademy/videos/advanced/configuring-inbound-routing/

Make sure you understand well before making the changes as this could cause you problems later if the number is presented wrong.

 

[Alphabetic]

Thanks but I just dont get it

Its all incoming numbers I want the 0 prefix.Would it be this?

Source Pattern: (.*)
Replace Pattern: 0\

Almost.

You've used brackets which indicates the first variable.

Replace Pattern: 0\1

 

[Waddy]

Almost.

You've used brackets which indicates the first variable.

Replace Pattern: 0\1

kieferschild --- Thank you! Excellent, that fixed it. It was hurting my head

Thanks also John S - I did the training, thanks.