Solved Incoming calls to multiple extensions

[CTVtech]

Hi I'm new to this!
I'm trying to set up a 3cx system with @65 phones.
What I cant figure out is how to set up incoming calls to multiple receptionist and to have there phones all ring at the same time and also let them have their own extensions.

Thanks

 

[leejor]

Use a Ring Group.

https://www.3cx.com/docs/manual/ring-groups-paging-intercom/

 

[saqqara16]

Create a ring group, and add the reception phones into this group, on the incoming trunk forward the call to this nearly created group.

https://www.3cx.com/docs/manual/ring-groups-paging-intercom/

 

[apostolis_3CX]

hI CTVtech,
You should either create a Ring group (basic options available) as suggested or create a Queue in which you are given more options regarding the handling of the calls. In both cases you can add multiple extensions and the "Ring all" option is available.

https://www.3cx.com/3cxacademy/videos/intermediate/ring-groups/
https://www.3cx.com/3cxacademy/videos/intermediate/call-queues/

 

[CTVtech]

Thank you all!, I did create a ring, but i found out my browser wouldn't let me see the ring group ext.
it only showed me the first 9 extensions and wouldn't let me scroll down had to reboot and then they showed up...... Thanks for all your quick response's

 

[apostolis_3CX]

Glad to be of help.