Lost greeting after user presses an option on IVR

[BC_aussie]

We have had 3CX up and running for ages now and no real issues. However, i called myself the other day to test what it sounds like and noticed that after i press an option on the IVR, support, press 1 - sales, press 2 etc there used to be a custom audio message that says "this call will be recorded...." Then some music.
But now when the caller presses an option on the IVR it goes straight to the music.

Any one know how to set this back up ?
I have ran the audio conversion tool already as i though the wave file might be an old unsupported version but still no dice.

 

[cobaltit]

There were some greetings 'pruned' in a recent update, this may be one of them.

 

[YiannisH_3CX]

Hello @BC_aussie

I believe you were using the "Please hold while i transfer your call" prompt which was removed in a recent update and does not play any more when a call is transferred. One way to set it back up is to use another IVR after each option with "If no input within seconds:" set to 1.