MCM - Extensions per department not visible (Multi Tenant)

[aee3ks]

Hi,

I'm trying to test the MCM and just installed a fresh 3CX on Prem.

I have edited the config file to include the required custom parameters.


But when I go into Department option, I do see the option to set the Extension Range for the department


Heres the V20 Version that's installed


And no further updates available

 

[Alphabetic]

You assign the extensions to the department and thats how they're managed.

 

[aee3ks]

You assign the extensions to the department and thats how they're managed.

I'm not sure thats correct for Multi-Tenant 3CX installation.



Following this guide - https://www.3cx.com/docs/multi-tenant-configuration/

What im seeing is totally different.

 

[Alphabetic]

are you running

3CX Version 20, Update 2, Beta, Build 20.0.2.708, June 2024​

 

[aee3ks]

are you running

3CX Version 20, Update 2, Beta, Build 20.0.2.708, June 2024​

Info about the version is in my main thread > aswell as the ability to update to anything else not there.

 

[Alphabetic]

Go to Parameters and search for MCM to check the value is 1.

 

[aee3ks]

Go to Parameters and search for MCM to check the value is 1.

Thank you, it was set to 0.

Also in the customparam file LIMIT_PICKUP_TO_GROUP was set to 0.
But in 3CX Admin Panel description does not match the config file customparam.
Would this still be the correct option?

 

[Alphabetic]

Yes, thats the same. You can also toggle this on from General menu.

 

[aee3ks]

Yes, thats the same. You can also toggle this on from General menu.

Thank you, could you please explain "General Menu" can't seem to locate

 

[Alphabetic]

Sorry, Admin > System > Options

 

[aee3ks]

Sorry, Admin > System > Options

Amazing thank you!

Don't suppose you are aware how Phonebooks work with Multi Tenancy or Limit per Department?

 

[Alphabetic]

At the moment the company address book is for everyone. Dept address books are in the works.

 

[aee3ks]

At the moment the company address book is for everyone. Dept address books are in the works.

Great, thank you.