For a client installation--Professional, v18.0 (Build 461)--I noticed that the music that plays when we select an extension to transfer to from the digital receptionist seemed loud and distorted, so I downloaded the WAV file (fshold.wav) and decreased the volume (gain), saved as a different file (fshold2.wav), and then uploaded the new file. I changed the Music on Hold to point to the new file and restarted all services, but the volume issue persists. I then downloaded and played each of the files from the PBX and confirmed that the fshold2.wav is significantly lower in volume than fshold.wav. Is there a separate location for digital receptionist transfers that could still be referencing the original WAV file? If so, where is that located?
Thanks,
Russ
Thanks,
Russ
