Need to be able to have time zone aware Inbound Rules etc.

[brendan.helsham]

When configuring ‘Specific Office Hours’ (Inbound Rules, individual extensions etc.), we need the ability to associate a time zone with these specific office hours (like when provisioning a phone), so that we don’t need to change dozens of settings every 6 months when DST starts or ends for rules that apply to offices in a different time zone to the server.

o I also think that the actual entries for the office hours need to be in the local time zone. For example, with our clients that have an Office in QLD or WA (neither observe DST), I can create the inbound rule for these offices to open from 8am to 5pm, and they will automatically move forward and back an hour with DST in NSW. Also, by being able to configure these times in the local time, I don’t have to pre-configure the offset to NSW, especially as this changes during the year.

 

[Vinnied]

+ up vote this topic.

 

[Vinnied]

Still need this, with lots of Public holidays for different companys with in one PBX

 

[David Rowe]

Yep definitely +1 this, would be a great feature to see

 

[PhilK]

https://www.3cx.com/community/threads/multiple-holiday-schedules.65406/
https://www.3cx.com/community/threa...e-holidays-for-different-inbound-rules.48561/
https://www.3cx.com/community/threads/several-holiday-settings-for-different-countries.64544/
https://www.3cx.com/community/threads/multiple-locations-for-timezones-and-holidays.55870/
same here
Vote for them all!!! Hope this Feature will be implemented soon. Very important for companies with international customer service!

 

[Vinnied]

Please need more votes on this

 

[m151-a1]

+1

 

[Marijn Paques]

+1

 

[Vinnied]

+1

 

[Andy vdG]

+1 I'll keep adding them every time I have to re-setup all the office hours because daylight savings changed.

 

[Scott GC]

When configuring ‘Specific Office Hours’ (Inbound Rules, individual extensions etc.), we need the ability to associate a time zone with these specific office hours (like when provisioning a phone), so that we don’t need to change dozens of settings every 6 months when DST starts or ends for rules that apply to offices in a different time zone to the server.

o I also think that the actual entries for the office hours need to be in the local time zone. For example, with our clients that have an Office in QLD or WA (neither observe DST), I can create the inbound rule for these offices to open from 8am to 5pm, and they will automatically move forward and back an hour with DST in NSW. Also, by being able to configure these times in the local time, I don’t have to pre-configure the offset to NSW, especially as this changes during the year.

That's a YES from me. I have exactly the same issue. TRying to use a single system across Australia and NZ. I'm no programmer but I would think that it can't be that difficult from a programming perspective to build this functionality.