No System Owner -- v20 Hosted AI / 16SC Tier

[mattwarner]

I'm still working on setup of my environment for a deployment later this summer. While cleaning up a couple test extensions getting the trunk setup, I think I deleted my system owner. Right now, I am the own user on the instance and have "Owner" role, not "System Owner." What can I do to resolve this, or should I just delete/reinitialize the system and take it as a rough lesson learned?

Thanks for any advice!

 

[SteveITS]

Did you try logging in as the system owner? Roles can’t necessarily see/modify higher level users. If you try to create another with the same extension number it will fail if it exists.

Do you have a backup?

 

[DimitrisL_3CX]

Hello @mattwarner,

In the installation, you must at least have one System Owner extension. When you try to delete that extension from the Admin Console, you will get an error and the extension will not be deleted.
The first extension configured as System Owner is under the License Owner email address ( Registration Email ).
Have you tried using the credentials of the License Owner?