Not enough permissions

[Greenhous-Jack]

I don't know if anyone can help but I seem to be having an issue when trying to dial out from the 3CX android app. It comes up with an error at the bottom of the screen saying 'not enough permission'.
It is being deployed via our Meraki MDM but it is still installed via the play store and the MDM will give all the permissions it can.
I have also checked the app permissions in the android settings and all of them seem to be allowed.
Any ideas?

 

[JohnS_3CX]

Hi Jack,

As a test: log into your webclient (see details in your welcome email) and try to call the same number to see if it works.

 

[Lukas Schulz]

Same with our 3CX Android-App users. Normal calling through 3CX Portal, CTI or desk phone or even the iOS App works just fine.

 

[JohnS_3CX]

If possible we would like to see a screenshot of the phone producing the "not enough permission" message, and also the model of phone and current version of android