Option to forward to extension voicemail where voicemail is disabled.

[cplus]

We have a version 18 update 5 installation where the customer has asked for voicemail to be disabled on all extensions except one. The actual issue is that when transferring a call there is an option in the web client and the mobile app to transfer the call to the extension or the extensions voicemail, despite the voicemail for the extension being disabled. Is there a way to disable this yet as it appears to be a questions that has been asked for a few years?

Thanks for your help.

 

[Charles_3CX]

Regarding your question, I'm afraid there is no option to disable the transfer to a voicemail option from the webclient/desktop app or mobile app.