Out-of-office queue's calls report

[sanch6]

Hello,

I haven't been able to find out if there's a builtin report for calls from a queue made outside of business hours.

Is the only way to filter the entire call log, export it as a CSV file, and work from there?

Thanks for your help

 

[Alejandro_3CX]

Hello,

I haven't been able to find out if there's a builtin report for calls from a queue made outside of business hours.

Is the only way to filter the entire call log, export it as a CSV file, and work from there?

Thanks for your help

Hi @sanch6 yes that is the correct way, you may filter the call log to the queue and set the range of hours.

 

[sanch6]

Hi @sanch6 yes that is the correct way, you may filter the call log to the queue and set the range of hours.

Hi @Alejandro_3CX, thank you, I will pass this on to the client.