outguing call is esteableshed. but voice not present

[maxi4]

hi All!
i have use the configuration:
HP Notebook
Windows 7 Prof x64
Oktell SIP GSM Gateway
Huawei E171 dongle
3CX Phone System for Windows
3CX Phone Windows

i did setup all items on one notebook.
Huawei E171 dongle has been registered in Oktell SIP GSM Gateway with 10000 ID,
Oktell SIP GSM Gateway has been registered in 3CX Phone System for Windows with 10000 ID as Gateway,
3CX Phone Windows has been registered in 3CX Phone System for Windows with 11 ID as SIP Client.
Outgoing rule for SIP Client 11 to Oktell SIP GSM Gateway has been written.

I did call from 3CX Phone Windows to my external cell. phone.
The cell. phone did ringing, but i didn`t hear my voice.
Please help.
The log of call is:
02-ноя-2014 18:48:55.516 [MS105000] C:9.1: No RTP packets were received:remoteAddr=127.0.0.1:9012,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7044
02-ноя-2014 18:48:54.264 Leg L:9.2[VMail] is terminated: Cause: BYE from PBX
02-ноя-2014 18:48:54.263 [CM503008]: Call(C:9): Call is terminated
02-ноя-2014 18:48:54.244 Leg L:9.1[Line:10000<<] is terminated: Cause: BYE from 127.0.0.1:5070
02-ноя-2014 18:48:48.027 Currently active calls - 1: [9]
02-ноя-2014 18:48:29.486 [CM503007]: Call(C:9): VMail:99 has joined, contact <sip:[email protected]:40600>
02-ноя-2014 18:48:29.482 [CM503007]: Call(C:9): Line:10000<< has joined, contact <sip:[email protected]:5070>
02-ноя-2014 18:48:29.473 L:9.2[VMail] has joined to L:9.1[Line:10000<<]
02-ноя-2014 18:48:29.326 [CM503025]: Call(C:9): Calling T:VMail:99@[Dev:sip:[email protected]:40600;rinstance=d0ab427538d22fdc] for L:9.1[Line:10000<<]
02-ноя-2014 18:48:29.308 [CM503027]: Call(C:9): From: Line:10000<< (<sip192.168.1.44:5060>) to T:VMail:99@[Dev:sip:[email protected]:40600;rinstance=d0ab427538d22fdc]
02-ноя-2014 18:48:29.308 [CM503004]: Call(C:9): Route 1: from L:9.1[Line:10000<<] to T:VMail:99@[Dev:sip:[email protected]:40600;rinstance=d0ab427538d22fdc]
02-ноя-2014 18:48:29.308 [CM505002]: Gateway:[Oktell SIP-GSM Gateway] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Oktell] PBX contact: [sip:[email protected]:5060]
02-ноя-2014 18:48:29.306 [CM503001]: Call(C:9): Incoming call from Line:10000<< to <sip:[email protected]:5060>
02-ноя-2014 18:48:29.297 Line limit check: Current # of calls for line Lc:10000(@Oktell SIP-GSM Gateway[<sip:[email protected]:5070>]) is 1; limit is 1
02-ноя-2014 18:48:29.289 [CM503012]: Inbound office hours rule (unnamed) for 10000 forwards to VM:11

 

[lneblett]

The issue is in the logs as:
No RTP packets were received:remoteAddr=127.0.0.1:9012,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7044

The RTP packets carry the voice and this is usually associated to a firewall issue. You need to run the firewall checker after having configured the firewall to forward the needed ports. You may also need to do the same or simply turn-off the Windows firewall.

You can find the port forwarding guide by doing a search in the 3CX site.

I am not familiar with the GSM gateways you are using so while it appears that the issue is still the firewall, I suppose that perhaps issues may still be associated to the hardware and its set-up.