Hi,
Now that I've got V10 up and running successfully, I've been looking around the system and have a question that doesn't appear to be answered in the manual.
What I would like to be able to do is link my IT system, tel no's and contact names, with 3cx so I can see who is calling me.
The system is bespoke so I started looking at the capabilities of the company phone book, knowing that I could easily export names & telephone numbers from my system into a CSV file for uploading. I therefore decided to run a test by added a known number to the company phonebook and then called in to see what would happen. However, when I call in, I still see the telephone number on the phone handset, rather than the customers name.
Is this possible?
Thanks in advance
Iain
Now that I've got V10 up and running successfully, I've been looking around the system and have a question that doesn't appear to be answered in the manual.
What I would like to be able to do is link my IT system, tel no's and contact names, with 3cx so I can see who is calling me.
The system is bespoke so I started looking at the capabilities of the company phone book, knowing that I could easily export names & telephone numbers from my system into a CSV file for uploading. I therefore decided to run a test by added a known number to the company phonebook and then called in to see what would happen. However, when I call in, I still see the telephone number on the phone handset, rather than the customers name.
Is this possible?
Thanks in advance
Iain
