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- Jun 26, 2019
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3CX Professional Annual 16.0.2.910
3CX Contacts populated from Office 365 public folder
Yealink handsets T41P, T48S
After successfully syncing our Office 365 public folder contacts into 3CX contacts we can see the following fields:
First Name, Last Name, Company, Mobile, Email Address, Home, Business, Business FAX & Contact Type (all Office 365)
These contacts are then being pushed to the Yealink handsets where we only appear to see the following fields:
First Name, Last Name, Mobile (I assume this is because it is the first number field in the 3CX portal)
Many of our contacts have multiple numbers in different fields but based on the above we can only make outgoing phone calls to the mobile number as the other numbers do not appear on the handset.
Is it possible to get the other fields, containing phone numbers into the Yealink handsets? If this isn't possible I suppose we will have to have multiple contacts with each number in the mobile field for the same individual?
3CX Contacts populated from Office 365 public folder
Yealink handsets T41P, T48S
After successfully syncing our Office 365 public folder contacts into 3CX contacts we can see the following fields:
First Name, Last Name, Company, Mobile, Email Address, Home, Business, Business FAX & Contact Type (all Office 365)
These contacts are then being pushed to the Yealink handsets where we only appear to see the following fields:
First Name, Last Name, Mobile (I assume this is because it is the first number field in the 3CX portal)
Many of our contacts have multiple numbers in different fields but based on the above we can only make outgoing phone calls to the mobile number as the other numbers do not appear on the handset.
Is it possible to get the other fields, containing phone numbers into the Yealink handsets? If this isn't possible I suppose we will have to have multiple contacts with each number in the mobile field for the same individual?