Problem to transfer call on exterlan line

[jimmy652001]

after call pickup, cannot hear and talk on both side.

Hi Exeicom,

As for your problem, I face the same. Did you solve the problem , If yes, please help me too.

Regards
Jimmy

 

[Anonymous]

Configure the extension to be external.

also make sure you have the correct ports open on your network.

 

[jimmy652001]

Incoming call problem with no audio

Configure the extension to be external.

also make sure you have the correct ports open on your network.

Hi, ifarmer,

I have try to set extension to be external at the VOIP Gateway configuration. It has the same problem.

At the Edit Extension window , I also try the problem still the same.

I make out going call from the X-LITE softphone, it has no audio problem.

I am using Linksys SPA 400 internet Telephony Gateway with 4 FXO ports

Regards
Jimmy

 

[dekatech]

did you bind the phone to the media server?

Is your STUN server resolving correctly?

Set your external phones stun server as well.

Travis

 

[silentfun]

try to set the hardware voip phone to audiocodec 711 the 3cx do not support connections trough media server with 729 codec. if you don