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- Aug 25, 2022
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Hello,
I am hosting 3CX on amazon AWS. Communication between my phone, iPad etc works fine after setup.
Now I am trying to provision my Akuvox door phone, but this doe snot seems to work.
I set:
register name and password in the akuvox to the authentication settings in the phone provisioning tab of the 3CX extension.
I use my FQDN https://xxx.3cx.be port 5060
When trying to register, it always fails. but first it keeps trying (moving dots) for a while.
The same thing when I use the public IP I received from AWS.
I think I might have missed a setting, should the network interface in 3cx be set to the FQDN ? or the (local) ip?
I noticed for the app eg. my smartphone uses the local ip. which I found odd.
perhaps the sip transport mode (UDP) or RTP mode (normal)?
softphone or ip phone?
I already tested multiple things without any success. thanks for any feedback
do I need to configure open any ports on AWS (looks like ports are open in the console)?
I am hosting 3CX on amazon AWS. Communication between my phone, iPad etc works fine after setup.
Now I am trying to provision my Akuvox door phone, but this doe snot seems to work.
I set:
register name and password in the akuvox to the authentication settings in the phone provisioning tab of the 3CX extension.
I use my FQDN https://xxx.3cx.be port 5060
When trying to register, it always fails. but first it keeps trying (moving dots) for a while.
The same thing when I use the public IP I received from AWS.
I think I might have missed a setting, should the network interface in 3cx be set to the FQDN ? or the (local) ip?
I noticed for the app eg. my smartphone uses the local ip. which I found odd.
perhaps the sip transport mode (UDP) or RTP mode (normal)?
softphone or ip phone?
I already tested multiple things without any success. thanks for any feedback
do I need to configure open any ports on AWS (looks like ports are open in the console)?
| sgr-024a99bdedb7de450 | 5001 | TCP | ::/0 | pbxexpress |
| sgr-0534434757ec51d02 | 5060 | TCP | 0.0.0.0/0 | pbxexpress |
| sgr-0c5c8803e6b647ec9 | 5061 | TCP | ::/0 | pbxexpress |
| sgr-0af8af299374aa550 | 443 | TCP | ::/0 | pbxexpress |
| sgr-02a742c57b0380a90 | 9000 - 10999 | UDP | 0.0.0.0/0 | pbxexpress |
| sgr-08b7555c3b4046244 | 5060 | UDP | 0.0.0.0/0 | pbxexpress |
| sgr-0088265b268bb32f9 | 5060 | UDP | ::/0 | pbxexpress |
| sgr-05ed7eb42a6a598a3 | 0 | ICMP | ::/0 | pbxexpress |
| sgr-08b83e41620d7f4d0 | 5090 | UDP | 0.0.0.0/0 | pbxexpress |
| sgr-08690cb597eac1cc9 | 0 | ICMP | 0.0.0.0/0 | pbxexpress |