Provisioning Multi Accounts on single handset

[COM-TEL]

I have a client who has a Yealink T46G phone that I am trying to provision.

The issue I have come across is that the client wants 4 extensions representing 4 DDI's on the one handset.
When trying to provision the handset it only lets me adopt one extension.

In addition to this, the first two "account" keys on the handset are showing the same extension number.

Q1 - Can I auto provision more than one extension on a single handset or does it have to be done manually?
Q2 - Is it right that the handset should show the same extension twice i.e two buttons when auto provisioning?

 

[Saqqara]

Answers

Q1 - you have to manually add the account or modify the template to add the account automatically
Q2 - this is correct, you can change it by modifying the template

More info here https://www.3cx.com/docs/custom-ip-phone-templates/