PWA client BLF Keys for Shared Park Slots

[JPSummit]

The bulk of our team are on handsets, although we also commonly use both the PWA client and the mobile softphones (both IOS and Android) (especially for those working from home and some sales team who are on the road) and use the Shared Park slots as a core feature.

All Users have SP1, SP2 & SP3 as a BLF and this works really well on a handset, however the lack of visibility of the Shared Park slots in the PWA client and on mobile makes using this quite difficult.
We often have multiple calls placed into the same SP slot due to the lack of visibility of these on both the PWA client and on mobile.

Currently, on Windows I believe the only way to access any BLF keys is via the V16 app and my understanding is this is end of life in a few months.

How can we see the programmed BLF keys using the PWA client and also on mobile?
Also, if this is not currently available, Is there a plan for this functionality to be added in the near future?

 

[Evolute IT]

Currently, on Windows I believe the only way to access any BLF keys is via the V16 app and my understanding is this is end of life in a few months.

The DesktopApp (the new one looking like the Webclient/PWA) has the BLF in the dialer panel. The PWA doesn't tho.

Also, for mobile, there's no way to have BLF, but you can however dial the SP manually using the search icon, then typing "SP1" in the top field, you'll see an option appear to dial it.