shared parking

  1. Shared Parking on mitel 6920

    I manually provisioned a mitel 6920 to 3cx and I want to add shared parking but everything I tried did not work. Does anyone know how to solve this?
  2. Shared Parking notifications/unparking on a multitenant server

    We have a client on a multitenant server that heavily uses their shared parks and find it easy to forget about parked calls, so they are requesting some kind of notification or automatic unparking after a set time. I understand that there is a system-wide setting to automatically unpark calls...
  3. Is there a way in V20 to transfer a call to shared parking on mobile? If not, any suggested workarounds?

    V20 has broken my small business's ability to operate as usual, as we are no longer able to transfer a call to SP1 using the 3CX mobile app. We have many users that mainly work with mobile, both Android and iPhone. Our usual workflow on V18 was: - original recipient answers call (we don't...
  4. ronenba

    V20 Issues - Shared parking doesn't work

    Using Granstrean 2170 Shared parking doesn't work I setup a PBX before upgrading to test, on V18 established to setup shared parking on Grandstream 2170 but not on GXP2160 ( manually setup) now on version V20 shared parking give option SP495 - BLF is not on, can place a call but cannot...
  5. Transfer calls from CFD to Shared Parking extensions.

    Hi Experts I want to transfer calls automatically from CFD to the Shared Parking slots, such as SP1, SP2, after checking which slot is free. Transfer works fine but I an struggling to find a solution to check which SP extensions are free. I tried the "Get Extension Status" but it is not...
  6. Shared Parking BLF not working on the desktop app

    Hi Team, I have noticed that the BLF keys for the shared parking slots on the desktop app for some users but not all are greyed out and not working. We can still transfer calls to SP* and dial SP* and collect the calls but not via the BLF keys. All users are running the same version of the...
  7. Shared Parking

    I have been working through making shared parking work with the ios application. Currently I have created a unregister extension to allow the ios devices to place and pickup calls from Shared Park 0. My current issue is that the ios devices can not see the status of the park locations so if...
  8. PWA client BLF Keys for Shared Park Slots

    The bulk of our team are on handsets, although we also commonly use both the PWA client and the mobile softphones (both IOS and Android) (especially for those working from home and some sales team who are on the road) and use the Shared Park slots as a core feature. All Users have SP1, SP2 &...
  9. Shared Parking Spaces not freeing up after upgrade to V18

    We are running into an issue since the upgrade to V18 where the shared parking spaces are not always freeing up after the call has been picked up. The shared parking BLFs will remain lit up and the active calls will show the person that picked up the call talking to whichever shared parking...
  10. Unable To park calls

    Hello and Thank You in advance, One of our accounts is having a problem which started after I updated the phones. I will post specifications at the end. We are using a custom template and, although unsupported, it remains the best solution for this company due to their requirement of special...
  11. Audio issue with retrieved call parks

    When retrieving a shared park (BLF configured through 3CX), there is no audio from either side. If the parked call is retrieved, placed on hold, and resumed, the audio is restored. Is anyone else having this issue? I've done a lot of troubleshooting and I can't figure this one out. In addition...
  12. Cannot Unpark - Shared Park "Not Found"

    I can park calls using a Shared Park BLF, but I cannot unpark them. The phone displays "Not Found". This is over an SBC. Phone: Yealink T29G Phone Firmware: 46.83.0.55 46.83.0.60 3CX Version: 16.0.1581 Edit: Updating to the latest Yealink Firmware did not resolve the issue.
  13. License Issue/Bug - ? parked call retrieval

    Hi All, I would like to get some input in regards to an issue I just discovered. There is an issue/bug with the SC count, for example, in a 4 SC license install; when you have 4 calls and you park them all in SP1-SP4, you can not pick up the call from parking as picking up the call counts as a...
  14. Park/hold calls group

    Hi, I'm trying to figure out a good way to deal with parked/on hold calls. I'm working on implementing 3CX for multiple retail locations. Basically I need to be able to put a call on hold preferably with a single button press and be able to pick it up at any other phone in the call group. So...
  15. change parking spot of 3cx web client v15

    My Desk phone BLF keys are programmed for SP1, SP2, and SP3.. From the Web Client, when i right-click an active call and choose Park, it seems to park the call to SP0. Is their a way to change this so that it is parked on SP1 so that we can then pick up the parked call from the desk phone?
  16. Polycom VVX 600 dials *30 and instantly restarts (2)

    This is a follow-up on the thread below, because I need one more clarification, please: https://www.3cx.com/community/threads/polycom-vvx-600-dials-30-and-instantly-restarts.57318/ Now, the link below mentions some limitations regarding the interop of Polycom devices and 3cx...
  17. Solved shared parking access from android client

    in reference to the last post by JMK in this thread: https://www.3cx.com/community/threads/ability-to-access-shared-parking-from-the-android-client.54366/ on the android client, i am unable to add a contact with the phone number SP0. a normal keyboard shows up during contact creation for first...
  18. Solved ability to access shared parking from the android client

    is it possible to access the shared parking orbit from android clients (i'm not talking about *0 and *1 dial codes) i have setup shared parking blf's on our fanvil x4's and operators park calls on these sp locations but as far as i know, the android client does not have access to these...
  19. Solved Add Additional Shared Park extensions

    Greetings, I am utilizing the shared parking under BLFs, which I love by the way it works so easy out of the box. However, my 3CX Ver 15.5 comes with only 11 shared parks in the drop down box. How can I create more shared parks? I need many many more. You can see this under Extensions > Ext # >...
  20. Solved BLF LED lights not working

    Hi Guys, I'm new to 3CX and I'm currently testing the system with two Yealink phones (T46G and T42S). I have a BLF key to monitor each phone's extension. I also have 3 shared parking keys (SP 1, 2, 3) on each phone. The problem I'm having is that the LED lights are not lighting up to show the...