Releasing FQDN from trial

[CharlyD]

I had a trial system that I unlinked from my account.
The FQDN has not been released. It's been several hours.

I've also had a NFR licence that was deleted and the FQDN wasn't released.

Which means I'm unable to use either FQDN's for my production system.

No, I can't login and release the FQDN.

Initially because the option wasn't provided (trial system) or because the licence was deleted and I'm no longer to login. In the latter case, if I go to to the FQDN, it tells me

FQDN DNS address could not be found. Diagnosing the problem.


DNS_PROBE_POSSIBLE

In the former

FQDN took too long to respond.


Try:

• Checking the connection
• Checking the proxy and the firewall

ERR_CONNECTION_TIMED_OU

Really would be nice if they were just deleted when the licences were removed.

 

[NicholasP_3CX]

I had a trial system that I unlinked from my account.
The FQDN has not been released. It's been several hours.

I've also had a NFR licence that was deleted and the FQDN wasn't released.

Which means I'm unable to use either FQDN's for my production system.

No, I can't login and release the FQDN.

Initially because the option wasn't provided (trial system) or because the licence was deleted and I'm no longer to login. In the latter case, if I go to to the FQDN, it tells me



In the former


Really would be nice if they were just deleted when the licences were removed.

Can you please PM me the keys to check to see if there is an FQDN assigned to them?