Renumber Extensions 3-digit to 4-digit V14

[mikegillespie]

Hi,
Is there a way to renumber all extensions from 3-digit to 4-digit with out completely reprogramming 3CX.
For example: the client has 130 extensions within the range 200-399. we would like to renumber to 1200-1399.

Thanks

Mike

 

[MRM]

Hi Mike G,

Unfortunately this can not be done. Changing digits requires a complete configuration from the beginning.

Regards,

 

[Sopock]

Not even if extensions are edited in csv?
EDIT:

No, not if you want your system to work properly. I suggest exporting the extensions to CSV and uninstall/reinstall new system. Edit the CSV file to the new extensions and import. That will save most of the work setting up the new system.

 

[MRM]

If you think of it logically there will be associated settings with your original number scheme, you'll probably end up with a corrupt database and figuring out where the issue could be & would be anybody's guess.

 

[mikegillespie]

Thanks all. Wow! That's quite a reasonable limitation of 3CX. The IPPBX's I have worked with from Avaya can do this very easily. I was not expecting that it was not possible.