Good day, I have a scheduled report that sends me the previous week's calls.
Recently, I noticed that on the report many of the fields have changed, i.e Caller ID is now Call ID.
Im, on Version 20.0 Update 6.
Before:
Now:
Anyone else noticed this?
Recently, I noticed that on the report many of the fields have changed, i.e Caller ID is now Call ID.
Im, on Version 20.0 Update 6.
Before:
| Call Time | Caller ID | Destination | Status | Ringing | Talking | Cost | Reason | Sentiment | Summary | Transcription |
| Call Time | Call ID | From | To | Direction | Status | Ringing | Talking | Cost | Call Activity Details | Sentiment | Summary | Transcription |
Anyone else noticed this?
