Reset Fanvil X7 that has 3cx

[Shadi Bamalhs (ECOLOR)]

I followed the steps on this link https://www.3cx.com/sip-phones/factory-reset-fanvil-x-series/ To reset Fanvil x7 , but its not working with me , can anyone advice what should I do to reset these x7 phones.

 

[JohnS_3CX]

Hi,

What model do you have, X7A or X7C ?