How to factory reset a Fanvil X and H series
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Applicable to Fanvil X3/3G, X4, X5/5S, X6 and H2S, H3, H5
Follow the steps below to factory reset your Fanvil X device in order to bring back the factory default settings. This must be done before provisioning your Fanvil phone in case the device has residual settings of a previous configuration.
Factory Reset your Fanvil X or H phone
- Turn off the device.
- Hold the “#” button and turn the device on.
Exception for X5S: press “#”, right after the Red Light blinks on Page-Switch (PS) key.
Exception for X6: press “#”, right after the 2nd Red Light blinks on Power Indicator LED.
- The message “Post Mode” will appear on the screen.
- As soon as the message “Post Mode” appears dial “*”, “#”, “1”, “6”, “8”.
- Wait 5 seconds until “Conf Rest” is shown.
- Your phone will be successfully reset after restarting the device.