Factory reset your Fanvil X3/X3P and X5/X5G for 3CX
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How to factory reset a Fanvil X series

How to factory reset a Fanvil X and H series

On this topic

How to factory reset a Fanvil X and H series

Applicable to Fanvil X3/3G, X4, X5/5S, X6 and H2S, H3, H5

Factory Reset your Fanvil X or H phone

Applicable to Fanvil X3/3G, X4, X5/5S, X6 and H2S, H3, H5

Follow the steps below to factory reset your Fanvil X device in order to bring back the factory default settings. This must be done before provisioning your Fanvil phone in case the device has residual settings of a previous configuration.

Factory Reset your Fanvil X or H phone

  1. Turn off the device.
  2. Hold the “#” button and turn the device on.

Exception for X5S: press “#”, right after the Red Light blinks on Page-Switch (PS) key.

Exception for X6: press “#”, right after the 2nd Red Light blinks on Power Indicator LED.

  1. The message “Post Mode” will appear on the screen.

  1. As soon as the message “Post Mode” appears dial “*”, “#”, “1”, “6”, “8”.
  2. Wait 5 seconds until “Conf Rest” is shown.
  3. Your phone will be successfully reset after restarting the device.

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