Scheduled conference emails not sending

[MannyL]

When creating a conference and selecting the "3CX direct mail" option, 3CX no longer sends out the invite email to the list of participants.

All other system emails send fine. Any ideas what may be causing the issue?

 

[cobaltit]

So in the future when asking for help you should post relevant information like your 3CX version number and what you are using for the SMTP server. Lucky for you (or unlucky for you) because this seems to be a known issue I'm guessing you are on SP6 and using Office 365. 3CX is currently investigating.

 

[MannyL]

Yes to SP6 and Office 365, and thanks!

Is there a current bug/known issue area I should be checking first?

 

[ProudCanadian]

The reseller we use informed me that this is a known issue, and that it doesn't sound like there will be a fix anytime soon.