Solved Speech To Text - More than one call flow

[JorgeWillianSantos]

Hello, is it possible to use the same google cloud speech-to-text project for different call flows? Is it okay to use on two different CFDs?

 

[Evolute IT]

Hello, is it possible to use the same google cloud speech-to-text project for different call flows? Is it okay to use on two different CFDs?

Absolutely. But if they're for different customers, split them into different projects.

 

[JorgeWillianSantos]

Absolutely. But if they're for different customers, split them into different projects.

Okay, thank you very much! And yes it's for the same client, it's just that I intend to create two different call flows for off-hours and on-hours.

 

[TheodorosG_3CX]

Yes this is not limited from the PBX side.

 

[RCCradio]

I have about 30 CFD apps performing Voice to text for sending text messages to customers, and all use same API key.

 

[TheodorosG_3CX]

@JorgeWillianSantos Have you also tested on your side? This will not cause any problem as mentioned, so test and let us know the outcome.

 

[JorgeWillianSantos]

Hello! I did the test by adding in two different CFDs and it worked perfectly! Thank you all so much!

 

[TheodorosG_3CX]

@JorgeWillianSantos Glad to know this is working as expected and thank you for the feedback.